Advice & FAQ

Here you will find the key answers about your KIFFE – from choosing a model to battery and transport, through to warranty, service and shipping. If you would rather talk to someone in person: we are here for you on +49 6251 8262700 and at info@kiffe-golf.de.

About KIFFE

KIFFE has been building electric golf trolleys for more than 35 years. They are made in Germany, in our manufactory in Bensheim: KIFFE Golf Manufaktur GmbH, Sophie-Opel-Straße 14, 64625 Bensheim. By arrangement, you can collect your trolley from us in Bensheim.

The models at a glance

K – The Entry Model

The easy way into the world of KIFFE: a slim frame, a small folded size and smooth, even running.

• Speed Memory: your preferred speed is saved and can be recalled at the touch of a button.
• Slim chassis: agile and effortless to handle.
• Small folded size: 73 × 62 × 16 cm.
• Magnetic connector: insert the battery, click it in, done.

Weight: trolley 5.9 kg, wheels 2.3 kg, battery 1.3 kg. Included: Li-ion battery, charger, Easy Zeising straps, umbrella holder.

K1 – The Smart One

Easy handling with the smooth, precise running that KIFFE stands for.

• Speed Memory: your saved preferred speed at the touch of a button.
• Downhill Control: going downhill, the trolley keeps its speed constant and does not run away from you.
• Electric brake: the trolley stays securely where you park it – even on a slope.
• Soft Control: the motors assist every change of direction, so it steers noticeably easily.

Folded size 73 × 66 × 16 cm. Weight: trolley 6.2 kg, wheels 2.3 kg, battery 1.3 kg. Included: Li-ion battery, charger, Easy Zeising straps, T-handle, umbrella holder.

K3 – The Efficient One

The comfortable all-rounder: everything the K1 offers, plus distance control and reverse. Available in black, silver and white.

• 10 & 20 m distance control: the trolley drives 10 or 20 metres ahead on its own while you walk calmly to your next shot.
• Twist grip with reverse: back up from a standstill – without turning, with one hand.
• Remote Ready: prepared for the remote control, which you can retrofit at any time.
• Also: Speed Memory, Downhill Control, electric brake, Soft Control.

Folded size 73 × 66 × 16 cm. Weight: trolley 6.2 kg, wheels 2.3 kg, battery 1.3 kg. Included: Li-ion battery, charger, Easy Zeising straps, twist grip, umbrella holder.

K5 – The Performer

Our model for hilly courses: everything the K3 offers, plus the slope technology. Available in twelve colours: black, white, silver, taupe, Giallo, Ignite Red, Bentley Blue, Arancia, pink, olive, Magnum Green and Ferrari red.

• Slope compensation: the trolley holds its line across the slope – no need for you to steer against it.
• Speed adjustment (DC Speed Reducer): uphill and downhill, it adjusts its speed by itself; downhill it brakes actively and drives more slowly.
• Anti-tip protection: a secure stance even on uneven ground.
• Also: 10 & 20 m distance control, twist grip with reverse, Remote Ready, Speed Memory, Downhill Control, electric brake, Soft Control.

Folded size 73 × 66 × 16 cm. Weight: trolley 6.2 kg, wheels 2.3 kg, battery 1.3 kg. Included: Li-ion battery, charger, Easy Zeising straps, twist grip, umbrella holder.

K7 – The Masterpiece

The lightest KIFFE: its frame of carbon and K-Steel makes it particularly light, with the full range of features for hilly courses.

• Slope compensation, speed adjustment, anti-tip protection
• 10 & 20 m distance control, Remote Ready
• Speed Memory, Downhill Control, electric brake, Soft Control

Folded size 73 × 66 × 16 cm. Weight: trolley 5.6 kg, wheels 2.3 kg, battery 1.3 kg. Included: Li-ion battery, charger, Easy Zeising straps.

K5 Heritage Edition

The special edition marking 35 years of KIFFE: Pearl-Moos-Green matt paintwork, leather details in Saddle Brown and the slope technology of the K5. Limited to 99 numbered units.

Which KIFFE is right for you?

• Looking for a light, compact trolley for mostly flat courses? Then the K or the K1 is the right fit. The K1 also adds Downhill Control, the electric brake and Soft Control.
• Want the trolley to drive ahead, to manoeuvre in reverse or to retrofit a remote control later? Then the K3 is your choice.
• Do you play on hilly courses with sloping lies? Then we recommend the K5 with slope compensation, speed adjustment and anti-tip protection.
• Want the full range of features at the lowest weight? Then the K7 with its frame of carbon and K-Steel is right for you.
• Looking for something special? The K5 Heritage Edition is limited to 99 units.
• Want to save and don't mind signs of use? Then take a look at ReNewed and Second Use.

Battery and charging

• All current models run on a Li-ion battery.
• Range: up to 40 holes. Even on hilly courses, you can manage at least 27 holes on one charge.
• Charging time: with the included charger, the battery is fully charged again in 3–4 hours.
• The magnetic connector makes inserting the battery convenient.
• For charging on the go, there is a car charger for the K series. Replacement batteries and chargers are available for the K series and for models up to 2015 – please check your model when buying.

Transport and car boot

All models fold up in just a few seconds. The wheels can be removed, so you can stow your KIFFE in a space-saving way. The folded size is 73 × 66 × 16 cm, or 73 × 62 × 16 cm for the K. For transport, there is the bag set for the K series, axle protection caps and the SafeBag.

Remote control

The K3, K5 and K7 are Remote Ready: the remote control can be retrofitted at any time. The K and K1 are not prepared for a remote control. For used trolleys, the product page states whether a remote control can be retrofitted.

Warranty

• New trolleys: 8 years on the frame, 2 years on electronics and battery.
• ReNewed: full manufacturer's warranty.
• Second Use: 1 year.

You will find the exact conditions in our warranty terms.

ReNewed and Second Use

ReNewed trolleys are demonstration and display trolleys that were used solely for presentation purposes – carefully inspected, technically overhauled and professionally refurbished, with full manufacturer's warranty.

Second Use trolleys are previously used trolleys with visible signs of use. Before sale, our team carefully inspects every trolley and fully restores it technically. Second Use trolleys come with a 1-year warranty. The images are representative, and your trolley may differ in appearance. What is included in each case is stated on the product page.

Accessories

Accessories for the K series include: remote control, hybrid scorecard holder, umbrella holder and umbrella holder extension, “Solar Windbuster” golf umbrella, drinks holder, leather battery cover, Bag Adapter Universal, bag set, SafeBag, axle protection caps and magnetic connector cover.

Service and spare parts

To keep your KIFFE running reliably for a long time, we offer the following directly from the manufacturer: trolley inspection, premium trolley inspection, upgrade to metal locks, drinks holder retrofit and leather grip retrofit. You will find original spare parts such as wheels, wheel locks, batteries, chargers and straps in the spare parts category.

Shipping and delivery

• We deliver to Germany, to many EU countries – including Austria, the Czech Republic, the Netherlands, Belgium, Luxembourg, Italy, Spain, Portugal, Poland, Slovakia, Slovenia, Hungary, Finland and Sweden – as well as to Switzerland, Norway and Liechtenstein. You can see whether your country is included at checkout. German islands are excluded from delivery.
• Shipping costs for trolleys: Germany €16.95, EU €19.95, Switzerland €30.00.
• Shipping costs for larger accessories: Germany €11.95, EU €14.95, Switzerland €30.00.
• Shipping costs for small parts: Germany €6.95, EU €9.95, Switzerland €30.00.
• You will see the exact costs for your order at checkout before you pay.
• Delivery time: 3–5 days in Germany, 5–14 days abroad.
• You have a 14-day right of withdrawal.

Questions about your order

For questions about the status of your order, delivery, invoices or changes, please email us at info@kiffe-golf.de – ideally including your order number – or call us on +49 6251 8262700. Shipment tracking is not possible via the chat.

Personal advice

Would you rather speak to a person? Call us on +49 6251 8262700, write to info@kiffe-golf.de or request a callback via our contact page.