Data protection

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offerings.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Contact

Controller
Contact us if you wish. The controller for data processing is: KIFFE Golf Manufaktur GmbH, Sophie-Opel-Straße 14, 64625 Bensheim Germany, 062518262700, info@kiffe-golf.de

Customer's Proactive Contact via E-Mail
If you proactively contact us via e-mail for business purposes, we will only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves to process and answer your contact request.
If the contact serves to carry out pre-contractual measures (e.g., consultation for purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 Para. 1 lit. f GDPR, for reasons arising from your particular situation.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and Processing when using the Contact Form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you.
If the contact serves to carry out pre-contractual measures (e.g., consultation for purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 Para. 1 lit. f GDPR, for reasons arising from your particular situation.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Orders

Collection, Processing and Transfer of Personal Data for Orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data means that no contract can be concluded. Processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Reviews Advertising


Website Logo for Google Customer Reviews
The website logo for Google Customer Reviews from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") is integrated into our website.
The integration serves the purpose of displaying the number and result of our previous reviews received via Google and promoting participation in this program.
Google uses cookies to display the logo on our website and to show you personalized advertisements on Google. This may involve processing and transmitting your IP address to Google, among other things.
Your data may be transferred to the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Para. 1 S. 1 TDDDG in conjunction with Art. 6 Para. 1 lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 Para. 1 lit. a GDPR. You can withdraw your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until withdrawal.
Further information on terms of use and data protection when using Google Customer Reviews can be found at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de

Google Customer Reviews Rating Tool
We use the Google Customer Reviews rating tool from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") for our website.
After your order, we would like to ask you to rate and comment on your purchase with us. For this purpose, we will contact you by e-mail, using Google's survey opt-in module. The following information, among others, may be processed and transmitted to Google: order details (e.g., order ID, delivery country, estimated delivery date, GTIN of the ordered products) and your e-mail address.
Your data may be transferred to the USA. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent, provided that you have expressly agreed to the transfer of your data and the receipt of the review request. You can withdraw your consent at any time with effect for the future, without affecting the legality of the processing carried out on the basis of the consent until withdrawal.
Further information on terms of use and data protection when using Google Customer Reviews can be found at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de
Review Reminder
After your order, we would like to ask you to review your purchase with us.
For this purpose, we use your personal data (name, e-mail address, order information) independently of contract processing, to send you a review reminder by e-mail after an order has been placed, provided you have expressly consented to this.
Processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time using the corresponding link in the e-mail or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until withdrawal.

Use of the E-mail Address for Sending Newsletters
We use your e-mail address to send you information and offers via newsletter, provided you have expressly consented to this. The data processing serves exclusively the purpose of promotional outreach. For this, we process your e-mail address and, if applicable, other data that you have voluntarily provided during registration for our newsletter.
Processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until withdrawal.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list. Despite removal from the distribution list, we may continue to store your e-mail address in a so-called blacklist to prevent you from receiving newsletter e-mails from us in the future. This storage is based on Art. 6 Para. 1 lit. f GDPR due to our and your legitimate interest in preventing the renewed use of your e-mail address for sending our newsletter. You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.

Shipping Service Providers

Transfer of the E-mail Address to Shipping Companies for Information on Shipping Status
We will pass on your e-mail address to the shipping company as part of the contract processing, provided you have expressly agreed to this in the ordering process. The transfer serves the purpose of informing you by e-mail about the shipping status. Processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us or the shipping company, without affecting the legality of the processing carried out on the basis of the consent until withdrawal.


Cookies

Our website uses cookies. Cookies are small text files that are stored in or by the Internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that in this case, you may not be able to fully use all functions of this website.
Under the links below, you can find out how to manage (including deactivating) cookies in the most important browsers:
Technically Necessary Cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.
The use of cookies or comparable technologies is based on Section 25 Para. 2 TDDDG. The processing of your personal data is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.

Use of the Shopify Consent Tool (Shopify Privacy & Compliance)
On our website, we use the consent tool “Shopify Privacy & Compliance” from Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify"). Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The tool allows you to give consent to data processing via the website, especially setting cookies, and to exercise your right to withdraw previously given consent. The data processing serves the purpose of obtaining and documenting necessary consents for data processing, thereby fulfilling legal obligations. Cookies may be used for this purpose. User information, including your IP address, is collected and transmitted to Shopify.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, namely the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place based on contractual obligations comparable to the EU Commission's standard contractual clauses.
Data processing is carried out to fulfill a legal obligation based on Art. 6 (1) (c) GDPR.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz.


Analysis Ad Tracking


Use of Shopify Statistics
We use the statistics and analysis functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website as part of commissioned processing. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and provided in reports, analyses, and statistics. Among other things, the following device information is collected and processed: information about the web browser, the IP address, the time zone, and some of the cookies installed on your device. When you navigate the website, information about visited web pages or products, the referrer URL (the website from which you accessed our website), and information about how you interact with the website is also recorded. Technologies such as cookies, web beacons, tags, and pixels (electronic files for collecting information about how you navigate the website) are used for this.
Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. For Canada, an adequacy decision by the EU Commission exists. For the USA, an adequacy decision by the EU Commission exists, namely the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place based on contractual obligations comparable to the EU Commission's standard contractual clauses.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out based on the consent until withdrawal.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz, information on the data processing agreement at https://www.shopify.com/de/legal/dpa, and information on the cookies used at https://www.shopify.com/de/legal/cookies.

Use of Meta Pixel
On our website, we use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta").
Meta and we are joint controllers for the collection of your data and the transmission of this data to Meta when the service is integrated. This is based on an agreement between us and Meta on the joint processing of personal data, in which the respective responsibilities are defined. The agreement can be viewed at https://de-de.facebook.com/legal/terms/businesstools. According to this, we are particularly responsible for fulfilling the information obligations according to Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a breach of personal data protection concerns our obligations under the joint processing agreement. Meta is responsible for enabling the data subject rights according to Art. 15 - 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a breach of personal data protection concerns Meta's obligations under the joint processing agreement.
The application serves the purpose of targeting visitors to the website with interest-based advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag has been implemented on the website. Through this tag, a direct connection to Meta's servers is established when you visit the website. This transmits to Meta's server which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. If you visit the social networks Facebook or Instagram, personalized, interest-based ads will then be displayed to you.
The application also serves the purpose of generating conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag, as well as what actions are taken after redirection to this website. However, we do not receive any information that allows users to be personally identified.
Your data may be transferred to the USA. For the USA, an adequacy decision by the EU Commission exists, namely the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The processing of your personal data is based on your consent in accordance with Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out based on the consent until withdrawal.
You can deactivate the "Custom Audiences" remarketing function here. Further information on the collection and use of data by Meta, your rights in this regard, and options for protecting your privacy can be found in Meta's privacy policy at https://www.facebook.com/about/privacy/.


Use of Google Ads Conversion Tracking
On our website, we use the online advertising program "Google Ads" and, within this framework, conversion tracking (action analysis). Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
If you click on an ad served by Google, a cookie for conversion tracking will be placed on your computer. These cookies have a limited validity, do not contain any personal data, and therefore do not serve for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. Thus, there is no possibility that cookies can be tracked across Ads customers' websites.
The information obtained using the conversion cookie serves the purpose of generating conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that allows users to be personally identified.
Your data may be transferred to the servers of Google LLC in the USA. For the USA, an adequacy decision by the EU Commission exists, namely the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out based on the consent until withdrawal.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/ or https://business.safety.google/privacy/

Use of Google AdSense
On our website, we use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). The data processing serves the purpose of renting out advertising space on the website and targeting website visitors with interest-based advertising on these spaces. Through this function, personalized, interest-based advertising from the Google Display Network is displayed to visitors of the provider's website. For this purpose, Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. For the USA, an adequacy decision by the EU Commission exists, namely the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will never associate your IP address with other Google data.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out based on the consent until withdrawal.
Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ , https://www.google.de/policies/privacy/ and https://business.safety.google/privacy/


Plugins and Other

Use of Google Tag Manager
On our website, we use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
This application manages JavaScript tags and HTML tags used to implement tracking and analysis tools, among other things. The data processing serves the purpose of designing and optimizing our website to meet needs.
The Google Tag Manager itself does not store cookies or process personal data. However, it enables the triggering of other tags that can collect and process personal data.
Further information on terms of use and data protection can be found here.

Use of YouTube
On our website, we use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is an affiliated company of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The “Enhanced Privacy Mode” option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. For the USA, an adequacy decision by the EU Commission exists, namely the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out based on the consent until withdrawal.
Further information on the collection and use of data by YouTube and Google, your rights in this regard, and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.

Data Subject Rights and Storage Period

Storage Duration
After complete contract processing, the data will first be stored for the duration of the warranty period, then stored under consideration of legal, in particular tax and commercial law, retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the Data Subject
Subject to the legal requirements, you have the following rights under Articles 15 to 20 GDPR: right to information, rectification, erasure, restriction of processing, and data portability.
Furthermore, according to Art. 21 (1) GDPR, you have a right to object to processing based on Art. 6 (1) (f) GDPR, as well as to processing for the purpose of direct marketing.

Right to Lodge a Complaint with the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to Object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) (f) GDPR, you have the right to object to these processing operations at any time with effect for the future for reasons arising from your particular situation.
After an objection, the processing of the affected data will be terminated unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

Contact us if you have any further questions.