Right of withdrawal
Right of Withdrawal for the Sale of Goods
Right of Withdrawal for Consumers
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, who is not the carrier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;
- on which you or a third party designated by you, who is not the carrier, have taken or has taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;
- on which you or a third party designated by you, who is not the carrier, have taken or has taken possession of the last partial shipment or the last item, provided that you have ordered a good that is delivered in several partial shipments or items;
To exercise your right of withdrawal, you must inform us (Kiffe Golf Manufaktur GmbH, Sophie-Opel-Straße 14, 64625 Bensheim, Telephone no.: 062518262700, E-mail address: info@kiffe-golf.de) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling that was not necessary for checking the nature, characteristics, and functioning of the goods.
Reasons for Exclusion or Expiry
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;
- for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
- To Kiffe Golf Manufaktur GmbH, Sophie-Opel-Straße 14, 64625 Bensheim, E-mail address: info@kiffe-golf.de:
- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
Right of Withdrawal for Services
Right of Withdrawal for Consumers
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Kiffe Golf Manufaktur GmbH, Sophie-Opel-Straße 14, 64625 Bensheim, Telephone number: +4962518262700, E-mail address: info@kiffe-golf.de) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.
If you have requested that the services, for which the contract provides for the payment of a price, begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already rendered up to the time you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
Reasons for Exclusion or Expiry
The right of withdrawal does not apply to contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision.
The right of withdrawal for a contract for the provision of services that obliges the consumer to pay a price expires with the complete performance of the service if the consumer has expressly consented before the start of the performance that the entrepreneur begins with the performance of the service before the expiry of the withdrawal period and has confirmed his knowledge that his right of withdrawal expires with the complete performance of the contract by the entrepreneur.
The right of withdrawal for a contract in which the consumer has expressly requested the entrepreneur to visit him to carry out repair work expires with the complete performance of the repair services if the consumer has expressly consented before the start of the performance that the entrepreneur begins with the performance of the repair services before the expiry of the withdrawal period.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
- To Kiffe Golf Manufaktur GmbH, Sophie-Opel-Straße 14, 64625 Bensheim, E-mail address: info@kiffe-golf.de:
- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.