Shipping & Delivery
Shipping information
Delivery is available within Germany and to Austria.
Shipping to German islands is excluded.
We do not ship to the following foreign islands: all
Shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of €11.95 per order.
When purchasing an eTrolley, we charge a flat shipping fee of €14.95 per order.
Deliveries abroad (Austria:)
We charge a flat shipping fee for international orders as follows: worldwide = €14.95 per order.
When purchasing an eTrolley, we charge a flat shipping fee of €23.50 per order.
Delivery times
Unless otherwise stated in the respective offer, delivery of goods within Germany takes 3-5 days, and for deliveries abroad, 5-14 days after conclusion of the contract (or, in the case of agreed prepayment, after receipt of your payment).
Please note that there are no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one combined shipment unless we have made other arrangements with you. In this case, the delivery time will be determined by the item with the longest delivery time in your order.